3.1 Introducing the IHUBApp to your customers.
- KZ Hart
Overview
Introducing any new product to your customer can feel like an overwhelming task, but we’re here to help make this experience as seamless as possible. This lesson is designed to equip you with the tools needed to effectively introduce the IHUBApp to your customers. It will cover topics such as understanding customer needs, researching the product, developing powerful questions, and delivering the message in an engaging way.
Lesson
Understanding your customer’s needs
The first step in introducing the IHUBApp to your customers is understanding their needs and how the IHUBApp can help meet them. The IHUBApp has many features so it’s important you lead with the one that makes the most sense.
Asking customers questions about their current situation, what they are looking for, and how they would like the IHUBApp to look like will help inform what you talk about. This will help you create a tailored pitch that addresses customer needs specifically.
Study the IHUBApp
The more you know about the IHUBApp, the easier it will be for you to customize your pitch.
Completing ourCertified Hubmaster Training is one way to super-charge your knowledge.
Even if you don’t build IHUBApps yourself, studying up on the features and benefits of the IHUBApp so you can accurately explain how it works and what makes it better than competitors’ products.
Understand not just the technical capabilities but also things such as pricing structure or customer service options that may influence a customer’s decision. This information is covered in:
2.1 Why is the IHUBApp Needed?
Develop powerful questions
Asking thoughtful questions during your presentation helps establish trust between you and your customers as well as provides valuable insight into their decision-making process. Prepare effective questions that are open-ended and require deeper thought from your audience such as “What challenges do you see this solving?” or “Could this solution give you an edge over competitors?”
We provide more detailed training on question-based selling in 3.3 Using question-based selling technique for IHUBApp.
Deliver the message and presentation
Remember, practice makes perfect! Making sure to plan out your presentation ahead of time so you keep all important details organized and consistent throughout your speech. Utilize visuals, props or other interactive elements whenever possible – this will make your presentation more appealing and easier for customers to follow along with you.
Additionally, don’t forget to answer any of their questions during or after your presentation – taking extra time here can build trust with potential clients which increases chances of success significantly!
Summary
Successfully introducing the IHUBApp to your customers requires preparation beforehand along with clear communication while presenting it in front of customers.
To achieve maximum success when introducing a new product remember these few steps – understand customer needs, research the product thoroughly, prepare powerful questions that encourage engagement from customers, and carefully plan out each step of your delivery. With consistent practice comes confidence so don’t hesitate to keep practicing your presentation until perfect!
In our next module, we will look into the most popular features on the IHUBApp and how to select the one that is perfect for selling to your next customer!