Module 2 - Best Practices for IHUBApp Employee Hubs


Creating a Hub that engages your employees first starts with ensuring the content that you put in is important to your employees. However, with so many different types of information that need to be shared, it can be difficult to decide what should be communicated and in what order. In this lesson, we will cover the best practices for deciding and prioritizing what gets communicated through an employee portal.


1. Understand the purpose of the employee portal.

Before deciding what information to share, it is important to understand the purpose of the employee portal. Is it primarily for internal communication, or is it meant to be a resource for employees to access important company information? Once the purpose is clear, it will be easier to decide which types of information should be communicated.

2. Identify the target audience.

Different types of information will be important to different groups of employees. For example, information about benefits will be important to all employees, while information about upcoming projects will be important to specific teams. Identifying the target audience will help to ensure that the right information is being communicated to the right people.

3. Prioritize important information.

Not all information is created equal. Your internal communications are critical to the success of your organization, yet research shows that only 13% of employees use their intranets on a daily basis. Some information, such as changes to company policies or important deadlines, is more important than others. Prioritizing important information will ensure that it gets the attention it deserves.

4. Use a variety of communication methods.

Different types of information are best communicated through different methods. For example, announcements and company-wide updates can be communicated through an email newsletter, while more detailed information can be shared through a company intranet or blog post. Using a variety of communication methods will ensure that all employees are reached, regardless of their preferred method of communication.

5. Measure effectiveness.

To ensure that the employee portal is meeting its intended purpose, it is important to measure its effectiveness. This can be done by tracking the number of views or clicks on certain types of information, or by conducting surveys to gauge employee satisfaction. By measuring effectiveness, companies can identify areas for improvement and make adjustments as needed.


An IHUBApp employee hub is a valuable tool for improving communication and collaboration among staff. To ensure that it is effective, it is important to understand its purpose, identify the target audience, prioritize important information, use a variety of communication methods, and measure its effectiveness. By following these best practices, you can ensure that the right information is being communicated to the right people, in the right way.